I have installed the openPDC in my system with SQLserver as the database management software. In openPDC manager app the indicator for the service on the upper right-hand side shows red while I have confirmed that the openPDC is still running in the windows service manager and rebooted the service couple of times still this issue is not resolving. I have tried reinstalling the software couple of times still the problem persists.Further I have confirmed that the account has full permissions to access the files in the system. I have connected a PMU device with pmu tester configuration the device shows connected but still I am not able to measure the data. So please let me know what are the possible reasons for this disconnection from the service even though the windows service shows running for the openpdc software. Any solution or nudge in the right direction would be helpful.
Thanks in advance.